Return & Refund Policy

1. Eligibility: Returns are accepted within 14 days of delivery. Items must be unused, in original packaging, and in resalable condition.
2. Non-Returnable Items: Personalized items, opened consumables, or damaged due to misuse are not eligible for return.
3. Refunds: Approved returns will be refunded to the original payment method within 7–10 business days after the item is received and inspected. Shipping charges are non-refundable.
4. Exchanges: Exchanges are available for defective or damaged items only. Contact support to initiate an exchange.
5. Defective or Wrong Items: If you receive a damaged, defective, or incorrect product, notify customer support within 7 days of delivery with photos for verification.
6. Return Process:

• Contact customer support to request a return.
• Ship the item securely in its original packaging.
• Keep the tracking information until the return is processed.

1. Contact Support: For any return or refund inquiries, reach out to ssdn.enterprises16@gmail.com.